Security

Your data. Your cloud. Your rules.

Enterprise-grade security architecture where customer data never leaves your Azure subscription.

Compliance Score

38/42

compliance readiness points out of the box

Most platforms require months of configuration to achieve compliance readiness. Point of Contact AI ships with 38 out of 42 compliance controls already satisfied — because your data never leaves your Azure subscription.

SOC 2
Ready
Service Organization Control 2 Type II
HIPAA
Ready
Health Insurance Portability and Accountability Act
GDPR
Ready
General Data Protection Regulation
FedRAMP
Ready
Federal Risk and Authorization Management Program

Security by architecture, not configuration

Data sovereignty is built into the architecture — not bolted on as an afterthought.

Your Data, Your Cloud

All customer conversation data is stored in Cosmos DB within your own Azure subscription. We never have access to your customer data.

Customer-Controlled Encryption

You manage your own encryption keys in Azure Key Vault. Data at rest and in transit is encrypted with keys only you control.

Data Region Selection

Choose the Azure region that matches your compliance requirements. Deploy in US, EU, Asia-Pacific, or any Azure-supported region.

Zero PII to Vendor

Our platform orchestrates conversations but never stores or processes your customer PII. Telemetry is fully anonymized.

Immutable Audit Trails

Every conversation, handoff, escalation, and resolution is logged with timestamps and agent identifiers. Immutable records in your Cosmos DB.

Multi-Tenant Isolation

Fleet management with per-tenant data isolation. Each tenant's data is logically separated with dedicated encryption keys and access policies.

Data flow architecture

Customer data flows directly to your Azure subscription. Our control plane orchestrates — never stores.

Customer

Web widget or app

PoC AI Control Plane

Orchestration only — zero PII

Your Azure

Cosmos DB + AI Foundry + Key Vault

All data encrypted in transit (TLS 1.3) and at rest (AES-256 with customer-managed keys)

Ready to transform customer engagement?

Deploy in minutes. Scale to thousands. Own your data. Start with the Growth plan at $199/mo.