Deploy AI-powered customer support in minutes
Agents work inside Microsoft Teams. Customer data stays in your Azure subscription. Bidirectional AI-human handoff. Multi-agent routing. Embeddable widget.
From chat to resolution in four steps
AI handles the routine. Humans handle the complex. Everyone works in the tools they already know.
Customer Opens Chat
Website widget or standalone app — one script tag to embed.
AI Agent Responds
Multi-agent routing with SSE streaming. Instant, contextual answers.
Handoff to Human
Full conversation context preserved. Bidirectional AI-human handoff.
Agent Works in Teams
Queue, claim, transfer, resolve — full console inside Microsoft Teams.
Everything you need. Nothing you don't.
Built for the Microsoft ecosystem from day one. Not an afterthought, not a plugin — native.
Multi-Agent AI
Route conversations to specialized AI agents. SSE streaming for real-time responses. Built on Azure AI Foundry.
100% Teams-Native
Full agent console inside Microsoft Teams. Queue, transfer, admin — no separate tools needed.
Bidirectional Handoff
AI escalates to human agents with full context. Humans can invoke AI mid-conversation. Seamless transitions.
Your Data, Your Cloud
Cosmos DB in your Azure subscription. You control encryption keys. You choose data region. Zero PII to vendor.
Embeddable Widget
One script tag to add chat to any website. Customizable branding. Real-time SSE streaming.
Azure Marketplace Billing
Deploy and pay through Azure Marketplace. Bundled AI conversations — no per-resolution billing surprises.
Adaptive Cards
Rich interactive cards for scheduling, forms, order tracking. Works in Teams and the web widget.
Fleet Management
Multi-tenant deployment for ISVs and MSPs. Centralized administration with per-tenant data isolation.
Zero Agent Training
AI agents are ready to go from day one. No training data, no setup wizards, no weeks of configuration.
Simple, predictable pricing
Bundled AI conversations. No per-resolution billing. No surprises.
Starter
For small teams getting started with AI support.
- 3 agent seats
- 500 AI conversations
- Web widget
- Basic analytics
- Email support
Growth
For growing teams that need the full platform.
- 10 agent seats
- 3,000 AI conversations
- Multi-agent routing
- Adaptive Cards
- Teams integration
- Priority support
Enterprise
For organizations with advanced compliance needs.
- Unlimited seats
- Unlimited conversations
- Fleet management
- Custom AI models
- SLA guarantee
- Dedicated support
- SSO / SCIM
All plans billed through Azure Marketplace. Prices in USD. See full comparison →
Built for regulated industries
When compliance isn't optional and customer data sovereignty is non-negotiable.
Healthcare
Patient intake triage, appointment scheduling via Adaptive Cards, HIPAA-ready with data in patient's Azure tenant.
Learn moreFinancial Services
Account inquiry routing with fraud escalation, audit trails for every conversation, customer-controlled encryption.
Learn moreEnergy & Utilities
Outage reporting with AI routing to dispatch, billing inquiry automation, multi-region data residency.
Learn moreSee how we stack up
Built different from legacy support tools. Here's the proof.
| Feature | PoC AI | Intercom | Zendesk | Dynamics 365 |
|---|---|---|---|---|
| Multi-Agent AI + SSE Streaming | ||||
| Teams Agent Console | ||||
| Bidirectional AI-Human Handoff | ||||
| Customer Data Ownership | ||||
| Azure Marketplace + Fleet Mgmt | ||||
| Embeddable Web Widget | ||||
| Zero Agent Training |
Trusted by teams that take data seriously
We deployed Point of Contact AI in under an hour. Our L1 resolution rate jumped to 73% within the first week — all inside Teams.
The fact that customer data never leaves our Azure subscription was the deciding factor. Our compliance team signed off in days, not months.
We replaced Intercom and saved over $40,000 per year. The Teams integration meant zero training for our agents.
Ready to transform customer engagement?
Deploy in minutes. Scale to thousands. Own your data. Start with the Growth plan at $199/mo.